Shipping Policy
At Jessigilbert, we are committed to delivering your favorite hair accessories—Tuck Combs, Hair Clips, and Garlands—safely and efficiently to your doorstep. We understand that reliable shipping is an essential part of your shopping experience, and we strive to provide clear, transparent, and dependable delivery services for customers worldwide.
This Shipping Policy outlines important information regarding our shipping methods, timeframes, and costs.
Shipping Coverage
Jessigilbert proudly ships to customers worldwide, with a strong focus on Europe and North America. No matter where you are located, we work hard to ensure your order reaches you in a timely and secure manner.
Shipping Carriers (For Europe & North America)
For customers in Europe and North America, we cooperate with trusted international shipping carriers to ensure reliable delivery. These carriers are selected based on their track record for safety, efficiency, and service quality.
Depending on your location and order details, your package may be handled by one of our logistics partners or transferred to a local courier for final delivery. This ensures that your order is delivered as smoothly as possible.
Processing Time
All orders undergo a processing period before shipment. This includes order verification, quality checks, and careful packaging.
Order Processing Time: Typically takes more than 14 days before shipment
We appreciate your patience during this time, as it allows us to ensure that every product meets our quality standards before it leaves our facility.
Shipping Time
Shipping time varies depending on your location, local customs procedures, and the carrier handling your package.
Estimated Delivery Time: Varies by region and destination
Please note that international shipments may experience delays due to customs clearance, holidays, or unforeseen logistical factors.
Shipping Fees
Shipping costs are calculated based on several factors, including:
- Order total amount
- Shipping destination
- Applicable logistics fees
The final shipping fee will be displayed at checkout before you complete your purchase, so that you will have full visibility of the cost.
In some cases, promotional offers or special campaigns may include discounted or free shipping options, which will be clearly indicated on our website.
Order Tracking
Once your order has been shipped, you will receive a confirmation notification with tracking information (if available). This allows you to monitor your package’s journey and stay informed about its delivery status.
Please allow some time for tracking updates to become active after shipment.
Customs, Duties & Taxes
For international orders, customs duties, taxes, or import fees may apply depending on your country’s regulations. Local authorities set these charges and are the customer's responsibility.
We recommend checking with your local customs office for more information regarding potential charges.
Delivery Issues
If you experience any issues with your shipment—such as delays, lost packages, or incorrect deliveries—please contact our customer support team. We will work closely with the shipping carrier to resolve the issue as quickly as possible.
Our Commitment
Jessigilbert is dedicated to providing a reliable and transparent shipping experience. We continuously work to improve our logistics network and reduce delivery times while maintaining the safety and quality of every order.
Thank You
Thank you for choosing Jessigilbert. We truly appreciate your patience, trust, and support. We are honored to deliver products that add beauty and confidence to your everyday life, and we will continue striving to serve you better with every order.